Property Factoring, Done Properly

Sentry provides a hands-on property factoring service that focuses on delivering homeowners and developers quality service and continual value for money.

To discuss the management of your development, or for advice on how to transfer from an existing factor, contact our offices at admin@sentry.scot or call our team on 0141 212 4489.

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Welcome to Sentry

Sentry delivers bespoke property factoring services for groups of owners in multi-residential and mixed-use developments. The developments we manage include new-build apartment complexes, residential estates, listed buildings and traditional Scottish tenements.

Our service is tailored to the requirements of each development and ensures that the shared property, facilities and spaces are effectively managed and maintained for the benefit of all owners.

We work with you to ensure your development is well-maintained into the future, remaining an attractive place to live and allowing owners to realise the maximum available increase in the value of their individual properties.

Proactive Management

We take care of your shared spaces as if they were our own, keeping them in ship shape and fit for the future. At Sentry, we plan for the long-term, short-term and the unexpected.

Responsive Service

As well as keeping you in the loop with regular updates on repairs and common business, we also offer leading response times to your communications and are always happy to meet with you on-site.

Better Value

Property is an incredibly expensive asset. By planning ahead, tendering contracts, avoiding commissions and utilising expert local trades, we make every pound of your spend go that bit further.

We do things differently to deliver homeowners better value for money and improved service levels.
We deliver a comprehensive property management service for office, retail and industrial premises.
We do things differently to provide homeowners better value for money and improved service levels.

Join the growing number of homeowners that have Switched to Sentry

Protect the value of your asset

A well managed building that is safe, clean and secure adds additional value to your individual property and creates more demand from tenants.

Sentry design and manage bespoke property management programmes for groups of owners in multi-residential and mixed use developments. The developments we manage include new-build apartment complexes, residential estates, listed buildings and traditional Scottish tenements.

Our programmes are tailored to the requirements of each individual development and ensure that the shared facilities and spaces are effectively managed and maintained for the benefit of all owners and at a reasonable cost.

We understand that many owners have had negative experiences with factors in the past which is why our service focusses on delivering proactive property management, responsive customer service and continual value for money.

At Sentry, we work with you to ensure your building or estate is well-maintained into the future, remaining an attractive place to live and allowing individual owners to realise the maximum available increase in the value of their properties.

Get more for less with Sentry

Depending on the size of your building, we can reduce insurance costs by up to £15,000 per annum. These savings can then be used towards required repairs or added value projects such as common area redecoration and landscape design.

Better Value Property Factoring

At Sentry, we help groups of homeowners’ effectively maintain their buildings’ common parts, whilst reducing their total cost of ownership. We do this by delivering value for money across all aspects of our service and forfeiting the large commissions taken by traditional factors.

Is it time to change your property factor?

Following our analysis of over 300 Property Factor Tribunal rulings and extensive consumer interviewing, we identified a number of areas where homeowners feel let down by traditional factoring companies.

“My factor inflates insurance costs with unreasonable commissions”

“We are being overcharged for repairs and maintenance”

“I struggle to get a response from my property manager”

“I don’t feel like I have a say in the buildings management”

“The standard of cleaning and landscaping isn’t great”

“Customer service is non-existent – we don’t feel valued”

We have designed our service to alleviate these common complaints and put an emphasis on working in partnership with homeowners with the common aim of optimising the value of their properties.

Connected

Dedicated Property Manager

We provide all clients with a single point of contact for ease of communication and complete accountability.

Owner Association Meetings

We can assist your building establish an Owner Association and are available to attend any meetings at your request.

Service Delivery Reviews

We conduct regular service delivery reviews to ensure our clients are always happy with our service. Your feedback shapes the service we deliver at your development.

Proactive

RICS Building Condition Surveys

Know when future repairs, maintenance, decoration and renewal of each part of the building should be anticipated.

Planned Maintenance

Long-term maintenance and expenditure plans provide continual value for money and allow you longer to save for expensive works.

Regular Property Inspections

We carry out more inspections than the vast majority of factors, ensuring we can attend to any defects in their infancy - saving you money.

Responsive

Here when you need us

We are a client focussed company and are always happy to take your call or meet with you on-site.

Industry Leading Response Times

We boast industry leading response times to inbound communications - 24hrs compared with the standard 7 days.

24/7 Emergency Support

We provide a roster of contractors who are available to deal with property emergencies outwith normal working hours.

Economical

The right approach

By planning ahead, tendering contracts and utilising expert local trades, we make every pound of your spend go that bit further

Low Cost Buildings Insurance

We reduce costs by selecting the right policy and forefeighting commissions - other factoring providers add between 20-40%.

Better Value Repairs

Achieve value for money and support your local community. Our expert local trades deliver quality and economical repairs.

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