With over half the Scottish population residing in buildings or developments with shared maintenance responsibilities, property factoring plays a vital role in maintaining the built environment of our communities.

It is also important that buildings and developments are maintained to a high standard should owners wish to see the maximum available increase in the value of their individual properties.

However, longstanding practices amongst some of the traditional factoring companies has resulted in many homeowners paying excessive charges for their insurance premiums, common repairs and maintenance contracts.  Such practices inflate the customers total cost of ownership and makes it very hard for them to achieve value for money across the various aspects of their factoring service.

Cost is not the only area where homeowners have expressed dissatisfaction with their factoring providers – the quality and speed of the customer service received by homeowners has often come under scrutiny.

At Sentry, we do things differently from other property factoring companies, which allows us to deliver our customers better value for money and a more responsive and personable customer experience.