Change Your Factor

Contact the team

Whether you are looking to change property factor or need advice, our team is here to help.

Change Your Property Factor

Upon receiving your initial enquiry, we can conduct a comprehensive review of your current situation, providing solutions to existing challenges and identifying areas for improvement. This consultation is completely free and carries no obligation:

During this process Sentry will:

• Listen attentively to what your homeowner group wants from a new managing agent.
• Perform site inspections to familiarise ourselves with the needs of your building or estate.
• Identify existing issues or areas for improvement and present clear and effective solutions.
• Analyse insurance, maintenance, and contract costs to pinpoint opportunities for savings.
• Distribute a proposal outlining our tailored management plan and associated costs.
• Assist you and your neighbours in organising a vote to facilitate a change in your factor.

Voting is easy - homeowners can vote online, by post, or by attending in person or virtually.

Onboarding with Sentry

Once you vote to switch to Sentry, the following actions are undertaken:

Notification to Current Factor: We promptly inform your current factor about the vote to switch and provide formal notice of the decision.

Switching Date Arranged: A date is coordinated with your previous factor for their services to end and Sentry services to begin, typically within 2-3 months.

Transfer of Information: We ensure a smooth transition by transferring all relevant information from the previous factor to Sentry, ensuring continuity of service.

During the handover period, which usually lasts between 2-3 months, we maintain regular communication to keep everyone informed and updated on the progress of the transition.

What to Expect

What to expect following your switch to Sentry

  1. Introduction to a director and your developments dedicated property manager
  2. Full breadth of resources is allocated to ensure historic issues are tackled immediately
  3. Reduce your insurance costs by 20-40% by removing commissions
  4. Retender common utilities and contracts to ensure best rates
  5. Identify outstanding repairs or maintenance and schedule their completion
  6. Implement capital expenditure plans for longer term maintenance requirements
  7. Manage added value projects such as redecoration or major works
  8. Manage cashflow and any arrears to ensure healthy development finances
  9. Assist owners in applying for any available grant funding for repairs, upgrades, etc…
  10. Establish an effective client engagement strategy with your homeowner group
  11. Provide regular reports on common business and hold regular meetings
  12. Continually seek your feedback and review our operations

Get in Touch Today

If you are looking for a consistently high level of service from your property factor, a prompt response to all queries, great local contractors, transparent financial management and excellent communication then we will be the right choice for you.

For more information or to schedule a consultation, please contact us at your convenience. We're here to answer your questions and guide you through the seamless transition to Sentry.

Call 0141-212-4489 or drop us a line at

Protect the value of your property with Sentry

Factoring Proposal & Quote

Join the growing number of homeowners that have switched to Sentry.

Following your initial enquiry a member of our team will get in touch to discuss your requirements and provide more information on our services.